Terms & Condition

About These Terms

“Local Marketing Voice,” “we,” “us,” and “our” refer to the business providing this website and the services described here. “You” means the website visitor or client.

A separate written service agreement may define your project’s scope, pricing, and obligations. If that agreement conflicts with these terms, the service agreement takes priority for that project, subject to applicable law.

Our Services

Local Marketing Voice offers website design, search engine optimization, Google Business Profile management, Answer Engine Optimization, Generative Engine Optimization, content support, and CRM integration.

Your selected services, deliverables, timelines, and reporting arrangements will be described in your proposal or agreement. Additional requests may require a separate quote and written approval. Purchasing one service does not automatically include every service mentioned on our website.

Acceptable Website Use

You may use our website to learn about our services, request information, and contact our team.

You must not submit false information, upload harmful software, attempt unauthorized access, or interfere with website operations. You must also avoid copying or distributing our website materials without permission, except where permitted by law.

Client Responsibilities

You agree to provide accurate business details, authorized account access, and materials needed for the agreed work. You confirm that you have permission to use any text, images, logos, or other content you supply.

You are responsible for reviewing business claims, service details, and contact information before approving publication. Delayed feedback, missing materials, or restricted access may affect delivery schedules. Where a platform requires owner verification, you must complete those steps.

Fees and Payment

Fees, payment dates, billing frequency, and any minimum service period will be explained before you purchase.

Any quarterly billing arrangement following an initial six-month period applies only where included in your accepted agreement. Third-party subscriptions, hosting, advertising budgets, or software charges are included only when expressly stated.

If payment becomes overdue, we may pause work after notifying you, subject to your agreement and applicable law.

Changes, Cancellation, and Refunds

Please submit service changes or cancellation requests in writing. Notice periods, renewal arrangements, refunds, and any outstanding charges are governed by your accepted agreement and applicable law.

Ending a service does not automatically cancel separate subscriptions held with other providers. Any account handover, final deliverables, or transition support will follow the agreed scope.

Marketing Results and Free Audits

We do not guarantee particular rankings, AI recommendations, website traffic, leads, sales, or revenue. Results depend on competition, website condition, customer demand, platform changes, and other factors.

Free audits reflect the information and search results available when reviewed. They identify potential improvements but do not guarantee future performance. Requesting a free audit does not require you to purchase services.

Third-Party Platforms

Our work may involve Google, AI search platforms, CRM providers, website tools, and payment processors. These providers operate under their own terms and policies.

We cannot control their approval decisions, account restrictions, outages, pricing changes, or generated responses. We will explain relevant dependencies where they affect the agreed work.

Content and Ownership

You retain ownership of materials you provide. Ownership and usage rights for websites, written content, designs, and other deliverables will be specified in your service agreement.

Third-party software, stock images, fonts, and plugins remain subject to their respective licenses. Our existing tools, templates, and methods remain ours unless otherwise agreed in writing.

Privacy and Confidentiality

Our Privacy Policy explains how we handle personal information collected through this website.

Both parties should protect confidential information shared during a project and use it only for authorized purposes. Please use an agreed secure method when sharing account access or sensitive business information.

Liability and Disputes

Any limits on liability and dispute procedures will be set out in your service agreement, subject to applicable law. Nothing in these terms excludes rights or responsibilities that cannot legally be excluded.

Please contact us promptly about concerns so we can discuss a resolution.

Updates and Contact

We may revise these terms and update the date above. Changes do not automatically replace an existing signed agreement.

For questions, visit our Contact Us page.